Resolve AI
Link to open source: https://github.com/shashankgoyl/Resolve-AI
Link to Live Project: https://resolve-ai-lac-one.vercel.app/
Resolve AI is an AI customer support agent that reads incoming support emails, classifies them, and cross-checks internal documentation (Notion) and existing engineering tickets (Jira/GitHub) before deciding how to respond. It drafts a reply and — when the issue looks like a real bug — automatically opens an engineering ticket, but never sends anything to a customer without explicit human approval. The goal is to cut first-response time on support tickets without letting AI hallucinate fixes or bypass human judgment on sensitive cases like billing disputes. Every external action (Gmail, Notion, Jira, GitHub, Resend) runs through Swytchcode as the sole integration layer, so the agent can only call real, explicitly registered API methods — never a guessed or invented endpoint.
