supportPilot
Link to open source: https://github.com/anujsharma0142/supportpilot.git
supportPilot is an AI-powered support automation platform that turns customer support requests into actionable engineering workflows.
Its main goals are to:
- Analyze and prioritize incoming support requests using AI.
- Automatically escalate technical issues to GitHub and Jira.
- Notify customers through Resend.
- Provide a single UI to monitor the complete workflow and execution status.
- Reduce manual work, response time, and errors between support and engineering teams.
